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Chatbots in Banking

Supported channels:
Set up communication with your customers in their favourite messenger. Provide Daily Banking through a personal finance bot, streamline services and advise your customers 24/7 with Kwizbot
https://evergreens.com.ua/ru/development-services/viber-bots.html
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Chatbots in Banking

Set up communication with your customers in their favourite messenger. Provide Daily Banking through a personal finance bot, streamline services and advise your customers 24/7
with Kwizbot
https://evergreens.com.ua/ru/development-services/viber-bots.html
Supported channels:
Banking chatbots represent an additional communication channel that can quickly turn
into a full-fledged online assistant. Even though most banks offer remote banking service systems, either web-based or in mobile apps (or both), some clients would rather approach your support team directly in a chat app. And the simplicity of handling daily transactions may attract more customers. Eventually, users who don't feel comfortable
with the web interface or don't want to install a mobile app should have a solid alternative.
Banking chatbots represent
an additional communication channel that can quickly turn into
a full-fledged online assistant.
Even though most banks offer remote banking service systems, either web-based or in mobile apps (or both), some clients would rather approach your support team directly
in a chat app. And the simplicity
of handling daily transactions may attract more customers. Eventually, users who don't feel comfortable
with the web interface or don't want
to install a mobile app should have
a solid alternative.

What operations can be done via an omnichannel banking bot?

Begin with simple basic mechanics and gradually increase your chatbot capabilities. Where can you start?
Service & contact centre
Turn direct instant messages on and unload
your customer support lines. Automate routine operations with scripts and enable a quick way
to talk to a human agent.
Card issuance
Accept applications directly in messenger.
Use the advertising and marketing potential
of messengers to your advantage and win
more customers.
Related services
Share daily updates on exchange rates,
bank branches and their opening hours,
including the nearest branch or ATM.
Get started without IBS integrations
No complex integrations are required during
the initial implementation stages, and you
do not compromise any customer data.

What operations can be done via an omnichannel banking bot?

Begin with simple basic mechanics and gradually increase your chatbot capabilities. Where can you start?

Benefits of Kwizbot Platform For Banks & Fintech

Seamless Integration

Easily integrates with corporate CRM
and ERP systems, payment systems,
useful third-party APIs and website chatbots

Multilingual
& Omnichannel

One bot for all messengers, supporting different languages and channels

Secure Deployment

Host Kwizbot Enterprise on dedicated servers or private cloud

Benefits of Kwizbot Platform For Banks & Fintech

Any other fancy things you can do?

Integrate with your data bus and expand the capabilities
of your banking bot to guide low-risk transactions
Balances and transfers between accounts
Ability to review card balances and make
quick transfers between the accounts.
Mobile top-ups
As one of the most frequent requests
in online banking, mobile top-ups can
be delivered directly in messenger bots.
Card blocking
If the card is lost or there are security concerns,
the client quickly applies to have it blocked.
Update card limits
Handle card limit change requests.
Insurance and related services
Deliver insurance and related services, set up notifications
and offer regular payments to customers.
Utility payments
Build a one-click payment process for utility bills.

Any other fancy things you can do?

Begin with simple basic mechanics and gradually increase your chatbot capabilities. Where can you start?

Attract more clients

Get ready to set up a real bank assistant in your messenger!
Video identification of new customers
Use video communication to identify new customers with a Contact Centre solution
Simplified identification with FaceID
Or allow new clients to open accounts for small transactions
on a 24/7 basis and verify them through simplified authentication
and Liveness Detection
Manage loans and withdrawals
Clear answers to the questions of interest, no spam, unnecessary chatter,
or pressure to buy.
Would you like to know more about the benefits of chatbots for banking? Let us answer any questions you may have!
Would you like to know more about the benefits of chatbots for banking? Let us answer any questions you may have!
Want to set up a bank in messengers?
Contact us to discuss your project.
Want to set up a bank in messengers?
Contact us to discuss your project.