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Chatbots
for Insurance Companies

Supported channels:
Automate customer communication, optimise
insurance claim cycles and advise customers 24/7
with insurance bots
https://evergreens.com.ua/ru/development-services/viber-bots.html
https://evergreens.com.ua/ru/development-services/viber-bots.html
Contact Us
Supported channels:
Automate customer communication, optimise insurance claim cycles and advise customers 24/7 with insurance bots

Chatbots
for Insurance Companies

Insurance chatbots represent an additional communication channel that can quickly grow into
a full-fledged online assistant. Using the chatbot, customers can submit insurance claims, process
their documents and get answers to common questions in a split second.

Benefits of Kwizbot Platform for Insurance Industry

Seamless Integration

Easily integrates with corporate CRM
and ERP systems, payment systems,
useful third-party APIs and website chatbots

Multilingual
& Omnichannel

One bot for all messengers, supporting different languages and channels

Integration With Payment Systems

Instant payments, available on most messengers

Benefits of Kwizbot Platform for Insurance Industry

Key features of Kwizbot insurance bots

Launch fast, connect the services you need, and automate processes
Unload your support team
Automate answers to common customer questions with scripts. Provide instant replies and only switch to a live operator to resolve specific issues.
Communication
scenarios & polls
Create customer communication scenarios in an easy-to-use chat builder. Automate your workflows so as not to distract your agents or contact centre.
Client notifications
Set up user groups and share updates on promotions, insurance plans and company news directly in messenger.
Payments
Safe purchases and payment of bills through Viber bot using convenient modern systems Google
and Apple Pay.
Jobs, addresses
& contacts
Advertise your open positions in the bot.
Inform clients about the nearest office
and its working hours.
Fast policy issuance
The policy can now be issued via messenger without using the website or app.
We can also implement document field recognition functionality for an even faster policy purchase procedure.

Key features of Kwizbot insurance bots

Launch fast, connect the services you need, and automate processes
Would you like to know more about the benefits of insurance chatbots? Let us answer any questions you may have!
Would you like to know more about the benefits of insurance chatbots? Let us answer any questions you may have!

Insurance chatbot use cases

Frequently asked questions (FAQs)

Why would an insurance company need a chatbot?
For an insurance company, as for any business, the chatbot is an additional channel for sales and customer communication. An ever-growing messenger audience means new opportunities for your business.
What messengers do chatbots integrate with?
Our chatbots work on the most popular messengers: Viber, Telegram, Facebook Messenger, WhatsApp. We can also optionally implement channels you are interested in, plus a website widget.
What are the functional limitations of a bot?
Chatbots are not limited to just messenger buttons. Advanced bots can support a conversation, connect recognition systems (natural language and document processing), analyse dialogue, switch to live agents, and integrate with corporate software systems and external APIs.
Is it possible to make payments through a bot?
Yes, users can pay for services immediately in messengers, which will make the buying process much easier.
What does a bot need to work correctly?
For a bot to work correctly (for sales, paperwork, and other operations), open API methods are required in the systems connecting to the chatbot.
How does a bot help reduce business costs?
By automating work processes and transferring some routine tasks to bots - thereby optimising information management and reducing advertising campaign costs - a company can make significant savings. The overall cost of customer interaction with chatbots is much cheaper than other channels such as the traditional sending of texts to mobile phones.
Is there a website widget?
Yes, the chatbots built on our Kwizbot platform can be placed on web pages. You can read more about the different types of widgets and what they look like here.
Order a chatbot in one click. Contact us, and we'll get back to you shortly.
Order a chatbot
in one click. Contact us,
and we'll get back
to you shortly.