Medical chatbots are a versatile tool that allows you to communicate with patients, set up automated scheduling, consult with your patients remotely and much more.
The main advantages of chatbots for clinics and medical laboratories are:
- 24/7 availability;
- Reduction of call centre overhead costs;
- Automation of basic services (medical test results, appointment reminders, promotions);
- Harmonised care: chatbots are devoid of the human factor, so all clients receive standardised assistance.
Aside from unambiguous efficiency in streamlining processes, chatbots for clinics and laboratories collect patient data (age, most common health complaints, number of queries and visits, prescriptions, and so on).
By developing a chatbot for your clinic or laboratory, you will keep up with digital trends and significantly improve your patient care and communication. A functional virtual health assistant will help you win their loyalty and trust.