Everything you need to be engaged with customers is on one platform
Instant integration with
+ custom channels
The system can withstand any load from messengers
With products that have APIs, CRM and ERP systems, FTP servers, and databases
Serve the customer requests from around the globe in a single and convenient interface
Provide fast round-the-clock support for your customers by combining customer support agents and AI chats
Connect any communication channels. The customer uses what he likes (Internet, WhatsApp, Facebook, Viber, Telegram, etc.), you respond from one window
Seamlessly automate the routine part of customer service and use up to 50% of your team's time more efficiently
Focus your team on what brings the most value to AI chat
Kwizbot
Constructor
Software engine
Newsletter module
Statistics module
Customer data module
Widget
Operator desk
With the help of the Kwizbot omnichannel platform, you can combine your Telegram, Viber, Facebook, widget, and any other communication channel into a single window.
Read moreWe have developed a chatbot builder that combines convenience for the end user (manager or analyst) with secure data storage, integration capabilities, customization and the ability to run on-premise, which is necessary for the Enterprise.
Read moreSimplify newsletter for your customers. Notify the target user groups about news, promotions, and events.
Track the users count, access to a certain point, purchase funnels, active and inactive users.
For a transparent communication process store information about your customers: name, basic data, requests.
You can record the steps of the user and the bot, view the history of the client's communication with the system and statistics.
Secure purchases and bill payments via the Viber bot with the help of modern convenient Google and Apple Pay systems.
Online chat for the site with the possibility of customisation. Stay in touch with the users of the resource 24/7.
Read moreThe omnichannel operator desk allows you to combine all dialogs in a single interface, manage groups of operators, and provide the following:
Your existing online channels are not integrated and you process the requests separately. Kwizbot can help you to change that.
Your employees spend a lot of time processing typical and repetitive requests
You want to inspect and increase the efficiency of timely processing of requests
Using AI chat and a knowledge base, you can accelerate the training of new and existing support members
Sending messages by phone number is expensive. You need a bot for cheap targeted newsletters to your audience.
You want to increase the existence of your business online and get an additional sales channel